Legal
Refund Policy
Conditions for returns and refunds on research supplies.
Eligibility
Contact support within the stated window for damaged or incorrect shipments. Research materials may not be returnable once opened due to laboratory integrity requirements.
Process
Approved refunds are processed to the original payment method where possible. Documentation may be requested for quality-related claims.
Vault Labs supplies research materials strictly for in vitro laboratory research and analytical testing. Products are not intended for human or animal consumption. Vault Labs does not provide dosage, administration, medical, or protocol guidance.